Erica Evers

Name:​

Erica Evers​

Position:​

Operational Director​

Expertise:​

• Over 30 years of experience in program and change management, account management, and service delivery ​
• Delivering value through operational optimization by streamlining processes to increase efficiency and reduce costs.​
• Applying Agile methodologies and the Scrum framework​
• Skilled in Lean and Kanban to drive process improvement and operational efficiency​
• Strong background in risk management and mitigation strategies​
• Experienced in implementing SAFe across multiple teams and departments, ensuring better alignment, collaboration, and delivery of value at the portfolio level​
• Leading innovation programs and driving forward-thinking solutions​
• Committed to continuous improvement, driving ongoing enhancements of processes and organizational culture.​

Fun fact about me:​

I treat everything like a project, even weekend plans and vacation. It drives my family and friends a little nuts, but hey, someone’s gotta make the checklist!​